A brand new product comes in manufacturer sealed packaging.

A Pre-owned product is previously used and sold to us, we test the functionalities thoroughly before selling them through our website. We also provide a 1-month warranty from the date of delivery.

Brand new products are generally covered under manufacturer warranty, details regarding the warranty will be mentioned in the description section on the product page.

Pre-owned products are covered under a 1 month (30 days) warranty from the date of delivery.

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A Pre-owned controller or any other accessories purchased from us will be in perfect working condition with normal usage marks.

Yes, we only deal in authentic products be it Brand new or Pre-owned. We also don’t accept non-authentic products when sold to us through sell orders.

We will not be able to provide an estimated age of a Pre-owned product sold by us since it is sold to us by customers and we list it for sale on our website after thorough testing of all functionalities. A Pre-owned product is expected to have normal scratches and usage marks.